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HP HP2-B116 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Sales Strategy & Solution Design | 25% | - ROI and TCO Analysis - Post-Sales Support Overview - Matching Solutions to Workflows |
| Value Proposition & Customer Needs | 25% | - Cost and Efficiency Benefits - Identifying Business Requirements - Security and Compliance Advantages |
| HP Document Solutions Portfolio | 30% | - Document Management and Workflow Solutions - MFPs and Digital Sender Solutions - HP LaserJet and PageWide Products |
| Competitive Positioning | 20% | - Addressing Objections - Differentiators vs Competitors |
HP Selling HP Document Solutions Sample Questions:
1. Why might a customer deploy a job accounting solution?
A) to manage contracts and supplies acquisition
B) to account for print output from Enterprise Resource Planning (ERP) solutions
C) to understand who is printing what and the costs that are involved
D) to increase productivity by improving workflow
2. How can HP Web Jetadmin assist in the proactive management of a printing and imaging infrastructure?
A) by assisting in the deployment, support, and consumables management, together with on-going reporting and optimization of the fleet
B) by billing for individual print usage
C) by issuing purchase orders to supplies resellers and tracking the purchase orders throughout the purchase process
D) by assisting in the management of workflow
3. What should you discuss with your customer concerning the deployment of HP Web Jetadmin?
A) the development of processes forprinting special fonts and bar codes
B) the management of output from non-windows environments
C) the number of IT help desk calls that relate to printer issues
D) the document management system the customer wants to deploy
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: C |
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