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Avaya 77201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installation and Initial Configuration | 25% | - Pre-installation planning and requirements - Network integration and IP connectivity - Basic system configuration - Software installation and upgrade |
| Topic 2: IP Office Platform Architecture | 20% | - Server Edition and 500V2 architecture - Hardware and software components - IP Office editions and feature sets - Deployment models and sizing |
| Topic 3: Troubleshooting and Optimization | 15% | - Common issues and resolution - Diagnostic tools and logs - Performance optimization |
| Topic 4: Applications and Endpoints | 15% | - Avaya endpoints and telephones - Integration with third-party systems - Unified Communications applications |
| Topic 5: System Administration and Features | 25% | - Call routing and dial plan configuration - Voice features and services - User and extension management - System maintenance and backup |
Avaya IP Office™ Platform Implement Certified Sample Questions:
1. Which feature allows an IP Office user to initiate a call from their PC?
A) one-X Portal
B) Web Manager
C) Voicemail Pro
D) SoftConsole
2. Which license enables the one-X Portal application for a user?
A) All of the above
B) Power User
C) Teleworker
D) Office Worker
3. What is the maximum number of call appearances supported by an Avaya IP phone on IP Office?
A) 8
B) 12
C) 16
D) 4
4. Which feature allows a user to redirect calls to voicemail immediately?
A) Do Not Disturb
B) Call Diversion
C) Call Forwarding
D) Voicemail Collect
5. Which component is required for IP Office to support Avaya J100 series IP phones?
A) IP500 V2 control unit
B) HTTP server for firmware
C) Voicemail Pro
D) Server Edition Primary Server
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: B |



