Avaya 72201X Exam Prep Guide: Prep guide for the 72201X Exam
2024 New Preparation Guide of Avaya 72201X Exam
The benefits of passing the Avaya Aura® Core Components Support Certified exam are numerous. Certified professionals are recognized as experts in their field, which can lead to new job opportunities and higher salaries. Certified professionals also have access to a network of peers who can provide support and advice on complex issues. Furthermore, certification demonstrates a commitment to ongoing professional development and increases credibility with clients and employers.
Avaya Aura® Core Components include several key technologies that form the foundation of Avaya's unified communications solutions. These components include Avaya Aura® Session Manager, Avaya Aura® Communication Manager, and Avaya Aura® System Manager. 72201X exam measures a candidate's understanding of these technologies and how they work together to deliver advanced communication solutions to businesses.
NEW QUESTION # 44
Avaya Aura System Manager (SMGR) holds a copy of the Avaya Aura Communication Manager (CM) database, and it is important that the database is kept identical between SMGR and CM.
If they become un-synchronized, what should be done to restore synchronization again?
- A. Go to the Inventory > Synchronize > Communication System, and send the database from SMGR to CM.
- B. Go to the Replication page and issue a Repair of the database on SMGR.
- C. Go to the Inventory > Synchronize > Communication System, and synchronize the database from CM to SMGR.
- D. Issue a save translations allcommand in CM.
Answer: C
NEW QUESTION # 45
What is the primary benefit of a Virtual (Intervening) Network Region in Avaya Aura Communication Manager?
- A. To optimize the quality of audio and video between endpoints in different Network Regions.
- B. To allow Inter-Gateway Alternate Routing (IGAR)
- C. To allow one Network Region to temporarily use bandwidth allocated to another Network Region if it runs out of bandwidth
- D. To simplify bandwidth management between Network Regions connected via a WAN
- E. To provide temporary overflow bandwidth when the direct allocation of bandwidth between connected Network Regions is not available
Answer: D
NEW QUESTION # 46
A customer called Avaya Support after their telecom administrator was unable to add 50 new telephones for new hires. Avaya Support determined that the number of telephones exceeded the capacity the system could support. Which pre-implementation step was omitted?
- A. Testing all third-party equipment and software.
- B. Providing accurate licensing specifications.
- C. Ensuring that the hardware meets the requirements.
- D. Verifying that the version installed is compatible with existing versions.
- E. Accessing support.avaya.com to verify customer systems compatibility.
Answer: B
NEW QUESTION # 47
During Installation, through the exchange of security certificates, between which two entities does the Trust Management Service establish trust? (Choose two.)
- A. Session Manager
- B. System Manager
- C. Identity Management
- D. Communication Manager
Answer: A,B
NEW QUESTION # 48
When observing the Avaya Aura Session Manager dashboard, you notice that one entity is marked as down.
Which two troubleshooting tools can be used to investigate the problem? (Choose two.)
- A. List trace stationon Avaya Aura Communication Manager
- B. traceSMon the Command Line Interface of Avaya Aura Session Manager
- C. Avaya Aura Session Manager Entity Link Connection Status page in Avaya Aura System Manager
- D. The replication page in Avaya Aura System Manager
- E. statapp on the Command Line Interface of Avaya Aura Session Manager
Answer: B,C
NEW QUESTION # 49
In a SIP trace csapturing PPM messages, which device sends the getCallHistory PPM request, and what is it requesting?
- A. The SIP endpoint; its call log to be retrieved from Session Manager
- B. Avaya Aura System Manager; the call log history from Communication Manager
- C. The SIP endpoint; the contact list to be retireved from Session Manager
- D. The Avaya Aura Session Manager (SM) server; the call history from System Manager
Answer: A
NEW QUESTION # 50
A customer reports that when they make a call from an H.323 endpoint at the Main office to an H.323 telephone at the Branch office across the WAN, the call fails due to codec mismatch. Which five Avaya Aura Communication Manager (CM) System Administration Terminal (SAT) forms can be used to troubleshoot this problem? (Choose five.)
- A. network-region-control
- B. ip-network-map
- C. codec
- D. ip-services
- E. media-gateway
- F. ip-network-region
- G. ip-codec-set
Answer: A,C,E,F,G
NEW QUESTION # 51
In addition to System Parameters IP options in Communication Manager, System Manager SIP User Communication Profile (remote worker settings), and Media Server (AAMS) Public Network settings, which other area may require troubleshooting for a remote worker connected to a public network, over an office worker connected to the corporate private network?
- A. Firewall rules on the remote worker's device
- B. System Parameters sip options in Communication Manager
- C. SIP User Profiles in System Manager
- D. Session Border Controller configuration
- E. Media Server (AAMS) Private Network settings
Answer: D
NEW QUESTION # 52
Which two types of Certificate need to be installed on Communication Manager (CM) to successfully establish a TLS connection with Session Manager?
- A. Site Root certificates and Security certificates
- B. Backup server and default certificates
- C. Root or Certificate Authority (CA) and SIP default certificates
- D. Root or Certificate Authority (CA) and CM Server Identity certificates
Answer: D
NEW QUESTION # 53
When submitting a package of information to Avaya Support for a case, which file format is used for a trace taken using Wireshark?
- A. zip
- B. gif
- C. wshark
- D. pcapng
- E. None of the above
Answer: D
NEW QUESTION # 54
A customer calls Avaya Support stating their Session Manager (SM) is down. After doing some troubleshooting, the technician sees SM is in the Deny New Service state, and in Restricted license mode.
What does the Restricted license mode indicate in this scenario?
- A. The SM has exceeded the license capacity and is operating in restricted mode.
- B. There is a license error but SM continues to function.
- C. The license 30 day grace period has expired and SM service is being denied.
- D. The SM license is not accessible or does not exist.
- E. The license was installed incorrectly.
Answer: C
NEW QUESTION # 55
Which statement about H.323 endpoint to SIP Avaya SIP Telephone (AST) endpoint routing is true?
- A. Avaya Aura Communication Manager does feature processing for H.323 endpoint only.
- B. Avaya Aura Communication Manager does feature processing for both endpoints.
- C. Avaya Aura Communication Manager does not do feature processing for any endpoint in this scenario.
- D. Avaya Aura Communication Manager does feature processing for SIP endpoint only.
Answer: B
NEW QUESTION # 56
After implementation, the Avaya Aura Session Manager (SM) replication status is Not Polling, and both replica nodes are not reachable. The network connectivity has been verified, although Avaya Aura System Manager (SMGR) cannot connect to SM, but can connect to other network components. Based on an analysis of what is working and not working, where should the administrator try to isolate the issue?
- A. Avaya Aura Communication Manager (CM)
- B. Avaya Aura System Manager (SMGR)
- C. Avaya Aura Session Manager (SM)
- D. Avaya Aura Utility Server (US)
- E. Network switch configuration
Answer: C
NEW QUESTION # 57
Which two SIP requests are used to allow an Avaya SIP Telephone (AST) endpoint to use features provided by an Avaya Aura Communication Manager (CM)? (Choose two.)
- A. OPTIONS
- B. INVITE
- C. SUBSCRIBE
- D. NOTIFY
- E. REGISTER
Answer: C,D
NEW QUESTION # 58
When a call is made between two Avaya SIP Telephones (AST) users, Session Manager processes the call through various phases. What is the maximum number of phase tags that Session Manager uses, and what are they called?
- A. Five - start, connect, progress, alert, end
- B. Four - imsorig, origdone, imsterm, termdone
- C. Two - origappseq and termappseq
- D. Three - ingress, process, egress
- E. Two - imsorig and imsterm
Answer: B
NEW QUESTION # 59
Avaya support is monitoring a Communication Manager that is going down several times per day. They discover a software error that keeps triggering an auto restart.
Which Communication Manager command can be used to determine the root cause?
- A. display interchangestatus
- B. display restart all
- C. display reset 4 all
- D. display initcauses
Answer: D
NEW QUESTION # 60
Which Linux command allows you to view the installed certificates on Avaya Aura Communication Manager (CM)?
- A. start certmanager -f
- B. viewcerts
- C. show certs
- D. displaycertificates
- E. tlscertmanage
Answer: E
NEW QUESTION # 61
In which two ways can you verify the Avaya Aura Communication Manager (CM) license status? (Choose two.)
- A. Using the CM System Administration Terminal, run the test license command.
- B. Using the System Manager Web GUI, access the CM element > license menu.
- C. Using the CM System Administration Terminal, run the status license command.
- D. Using the CM Linux console interface, run the statuslicense command.
- E. Using the CM System Administration Interface, access the WebLM > status license menu.
Answer: A,D
NEW QUESTION # 62
What command is used in Linux to start a previously stopped Communication Manager?
- A. start CM
- B. restartCM
- C. start -s CommunicaMgr
- D. start -s CM
- E. start CommunicationManager
Answer: C
NEW QUESTION # 63
A customer called Avaya Support stating that shortly after some maintenance work was done, they cannot make or receive calls.
Which command in Avaya Aura Communication Manager (CM) can the administrator execute, to determine if the links to the H.248 Gateways are up?
- A. Trace trunk x
- B. Status media-gateways
- C. Status signaling group x
- D. Status health
Answer: B
NEW QUESTION # 64
Where can the alarm status of all Session Managers be viewed at a glance in Avaya Aura?
- A. Session Manager SIP Entity
- B. Session Manager Administration
- C. System Manager Dashboard
- D. SIP Entity Monitoring
- E. Session Manager Dashboard
Answer: E
NEW QUESTION # 65
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One of the key benefits of obtaining the Avaya 72201X certification is that it demonstrates a high level of competence and expertise in Avaya Aura® Core Components. This can be particularly valuable for IT professionals who are seeking new job opportunities or looking to advance their careers within their current organization. In addition, the certification can provide a competitive advantage in the job market by setting individuals apart as having the necessary knowledge and skills to succeed in this field.
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