Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 : PEGAPCDC86V1 Exam

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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:

Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. To which types of decisions can Pega Customer Decision Hub be applied?

A) Determining how to retain a customer
B) Determining the cause of a customer's problem
C) Determining how to optimize the product portfolio to increase market share
D) Determining why response rates for a campaign in one region are below average

2. U+ Bank, a retail bank, uses Pega Customer Decision Hub for their one-to-one customer engagement. The bank now wants to change its offer prioritization to consider both business objectives and customer needs.
Which two factors do you configure in the Next-Best-Action Designer to implement this change? (Choose Two)

A) Business levers
B) Context weighting
C) Engagement policies
D) Contact policies

3. U+ Bank, a retail bank, wants to include offer related images in the emails that they send to their qualified customers.
As a decisioning consultant, what best practice must you follow to include images in the emails?

A) Host images on an external server
B) Embed images in the email directly
C) Provide links to images in the email
D) Attach images to the email

4. U+ Bank wants to offer credit cards only to customers with a low-risk profile. The customers are divided into various risk segments from AAA to CCC. The risk segmentation rules that the business provides use the Age and the customer Credit Score based on the following table. The bank uses a scorecard model to determine the customer Credit Score.

As a decisioning consultant, how do you implement the business requirement?

A) Add the risk segmentation rules in the Results tab of the scorecard rule.
B) Add a decision table to a decision strategy and pass the credit score as the parameter.
C) Add a decision table to a decision strategy and reference it in the scorecard component.
D) Add three contact policies that correspond to the three risk segments.

5. U+ Bank, a retail bank, wants to begin promoting credit card offers via email to qualified customers. The business would like to ensure that the outbound run always uses the latest customer information.
What do you configure to implement this requirement?

A) Select Refresh the audience
B) Run the starting population segment daily
C) Trigger an external ETL (Extract-Transform-Load) process
D) Select different audience sample with similar profile

Solutions: