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Cisco Implementing Cisco Collaboration Cloud Customer Experience : 300-830 Exam

300-830 actual test
  • Exam Code: 300-830
  • Exam Name: Implementing Cisco Collaboration Cloud Customer Experience
  • Updated: May 30, 2026
  • Q & A: 82 Questions and Answers
  • PDF Demo
  • PC Test Engine
  • Online Test Engine
  • Total Price: $59.99  

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Cisco Implementing Cisco Collaboration Cloud Customer Experience Sample Questions:

1. A collaboration engineer needs to secure communications between Webex devices and cloud services. Which protocol combination provides signaling encryption and media encryption?

A) TCP and UDP
B) SIP and RTP
C) HTTPS and FTP
D) TLS and SRTP


2. Which API scope is required for a REST PUT request to /organization/{orgid}/v2/contact-service- queue/{id}?

A) cjp:user
B) cjds:admin_org_read
C) cjp:config_read
D) cjds:admin_org_write


3. A Webex administrator is adding a new phone number allocated by their Cloud Connected PSTN provider to be configured as Webex Contact Center Entry Point to route inbound calls into the Contact Center IVR. Which two numbers must be used to configure the phone number? (Choose two.)

A) #450 783-2223
B) +1-450-783-2223
C) (450) 783-2223
D) [450) 783-2223
E) 450.783.2223


4. Customer XYZ has deployed Bring your own PSTN option to route calls to his Webex Contact Center environment. Callers calling in are reporting getting a reorder tone followed by a call drop.
Which action helps to identify the cause of the issue?

A) Verify that the Webex Contact Center channels are associated.
B) Review the Webex Contact Center Queues configuration.
C) Review the Webex Contact Center Analyzer that checks the call logs.
D) Check the SIP trunk status on the customer's Session Border Controller.


5. Refer to the exhibit. A flow designer created a simple flow to play a message and disconnect the caller. Callers report that they cannot hear any message and the call drops. Why is the designer having this issue?

A) The audio file is missing.
B) There is no or invalid Text-to-Speech Message.
C) There is a codec mismatch.
D) Cisco Cloud Text to Speech engine is unavailable.


Solutions:

Question # 1
Answer: D
Question # 2
Answer: D
Question # 3
Answer: B,C
Question # 4
Answer: D
Question # 5
Answer: B

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