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IBM Exceptional Web Experience Sales Mastery Test v1 Sample Questions:

1. Which of the following is NOT a recommended entry point when exploring customer opportunities?

A) Information Technology (IT) revamping their security protocols
B) Human Resources (HR) or Operations concerning employee workforce optimization
C) Marketing focused on deepening client relationships
D) Product and Service Development concerns aboutoperational effectiveness

2. Which proof points exemplify IBM's portal leadership?

A) Lowest price leader, smallest install footprint, largest Linux install base
B) Most CRM awards, best relationship with Sun, best P/E ratio
C) Leader in Gartner Magic Quadrant, most customers, most references
D) Highest ratio of Wikipedia entries to queries, most bloggers, no negative press

3. The NOW offerings are ________________.

A) a solution-selling tool with a combination of product, templates andservices
B) for installation of IBM WebSphere Portal Extend only
C) a volume discount offering for IBM's top resellers
D) a fee-based offering to our Partners

4. IBM Customer Experience Suite is ________________.

A) A vision statement on the direction of future products to enhance the Exceptional Web Experience
B) IBM's premiere full-featured offering licensed for human resources, sales or marketing applications (intranet usage only)
C) IBM's premiere full-featured offering licensed for customer, partner, or citizen-facing applications (extranet usage only)
D) An offering of WebSphere Portal limited to a single server installation and does not include clustering

5. Of all the people on the internet, how many are named users on the WebSphere Portal platform?

A) 1 in 6
B) 1 in 100
C) 1 in1,000,000
D) All of them

Solutions: