Updated Mar-2022 Test Engine to Practice 78950X Test Questions
78950X Real Exam Questions Test Engine Dumps Training With 65 Questions
Avaya 78950X Exam Syllabus Topics:
| Topic | Details |
|---|---|
| Topic 1 |
|
| Topic 2 |
|
| Topic 3 |
|
| Topic 4 |
|
| Topic 5 |
|
| Topic 6 |
|
| Topic 7 |
|
NEW QUESTION 35
When creating custom announcements for application flows and scripts, in which format should they be created?
- A. MP3 files
- B. VBK files
- C. WAV files
- D. MP4 files
Answer: A
NEW QUESTION 36
Which statement is true about the Avaya GREP tool?
- A. It should be used on a PC to search log files that have been downloaded from Avaya Contact Center Select (ACCS).
- B. It is only used to report on SIP related messages during low traffic periods.
- C. It should only be used on an active system to capture real-time events.
- D. It is only used during the installation phase and should not be used on an active server.
Answer: C
NEW QUESTION 37
What is the correct URI format for a controlled directory number 3200?
- A. sip:[email protected]
- B. sip:3200@sip:avaya.com
- C. 3200@sip:avaya.com
- D. sip:3200.sip.avaya.com
Answer: B
NEW QUESTION 38
Which two statements about Campus Business Continuity are true? (Choose two.)
- A. The active and standby Avaya Contact Center Select (ACCS) servers are in different network subnets and/or campus locations.
- B. The active and standby Avaya Contact Center Select (ACCS) must be visualized on the same VMware host servers.
- C. The active and standby servers must be in the same location and network subnet using static IP addresses.
- D. To support Business Continuity resiliency, the Avaya Contact Center Select (ACCS) agents must each have an associated Windows domain user account in the same Windows domain as the active and standby servers.
Answer: B
NEW QUESTION 39
For an Avaya Contact Center Select (ACCS) Software Appliance deployment, where is the Windows Operating System license obtained?
- A. It is downloaded from PLDS.
- B. It is included in the Avaya Contact Center Select Software Appliance
- C. It is supplied by the customer.
- D. It is not required for a VMware deployment.
Answer: C
NEW QUESTION 40
Refer to the exhibit.
The SIP Gateway Manager Management Client is showing CTT Proxy is DISCONNECTED.
From the information in the exhibit, what is the root cause of this problem?
- A. The SIP Ext allocated for Avaya Contact Center Select (ACCS) has the Login code incorrectly set.
- B. The system password does not match between IP Office and WebLM.
- C. The service password in IP Office does not match in ACCS.
- D. The TAPI/DevLink3 is not checked in Security Settings.
Answer: D
NEW QUESTION 41
Which two parameters does the Avaya Aura Media Server (AAMS) default locale setting control? (Choose two.)
- A. The keyboard requirements
- B. The language for the User Interface
- C. The locale used for default prompts and announcements
- D. The locale of ringback that can be played by Avaya Contact Center Select (ACCS) scripts
Answer: B,C
NEW QUESTION 42
Which deployment option includes a Microsoft Windows Server Standard Edition product license key?
- A. Software Appliance Deployment
- B. PVI Deployment
- C. DVD Deployment
- D. Hardware Appliance Deployment
Answer: C
NEW QUESTION 43
The administrator needs to use the IP Office Manager to change some SIP settings on the IP Office. Which two steps must be taken to make the change effective? (Choose two.)
- A. When the IP Office Manager application Is closed, the change will be effective.
- B. The IP Office system may require a restart depending on the SIP settings changes.
- C. The administrator must save configuration to transfer changes to the IP Office.
- D. The administrator must execute the IP Office Manager save translations command
Answer: C,D
NEW QUESTION 44
Which two statements about Thick Provisioning are true? (Choose two.)
- A. It prevents over allocation of hard disk resources.
- B. It improves hard disk performance.
- C. It requires less disk space overall than Thin Provisioning.
- D. It allows the Software Appliance image to be deployed faster.
Answer: A,C
NEW QUESTION 45
Which two licenses will an agent need when servicing the Customer_Service voice skillset, the EM_Customer_Service skillset, and the WC_Customer_Service skillset? (Choose two.)
- A. One multimedia license
- B. One multiplicity license
- C. One mobile agent license
- D. One voice license
Answer: B,D
NEW QUESTION 46
Which two statements about the Avaya Contact Center Select (ACCS) skillset are true? (Choose two.)
- A. Skillsets are only used for reporting purposes.
- B. Skillsets are referenced in both application flows and scripts.
- C. A skillset is a group of activity codes used for reporting purposes.
- D. A skillset is group of agents whose skills are similar.
Answer: B,C
NEW QUESTION 47
How many Multimedia users are fully configured within the sample users on Avaya Contact Center Select (ACCS)?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: C
NEW QUESTION 48
How can a reset assignment be identified?
- A. The name will have two underscores behind the original assignment name.
- B. The reset assignment may be named by the user to distinguish it from the original.
- C. The name will appear in the reset folder.
- D. The name will have a .res extension.
Answer: C
NEW QUESTION 49
Which statement about the value of a global variable Is true?
- A. It can only be changed in the variable editor.
- B. It can only be changed by deleting and re-entering it.
- C. It can be changed during a call using the assign command in a script.
- D. It can be changed during a call if It is flagged as a wild variable.
Answer: B
NEW QUESTION 50
In the Avaya Contact Center Select (ACCS) System Control and Monitor Utility, which steps will allow an individual service to be stopped and started?
- A. Right click on the service and select reboot.
- B. Enter the advanced password, right click on the service and select end process.
- C. Right click on the service and select restart.
- D. Enter the advanced password, right click on the service and select restart.
Answer: D
NEW QUESTION 51
Which tool or web page does the administrator use to manually synchronize IP Office and Avaya Contact Center Select (ACCS) user data?
- A. IP Office Web Manager
- B. ACCS, Contact Center Manager component
- C. IP Office System Status
- D. ACCS, Configuration component
Answer: C
NEW QUESTION 52
To reduce implementation time, the partner has prepared the customer/partner supplied server in advance, and plans to complete the configuration at the customer's site. The partner has pre-installed Windows, and the Avaya Contact Center Select (ACCS) software, but without running the ignition Which deployment type does this represent?
- A. Hardware Appliance option
- B. Software Appliance option
- C. Trunkey option
- D. DVD option
Answer: C
NEW QUESTION 53
Which two tasks must be completed before starting the WebLM Software Appliance deployment? (Choose two.)
- A. Mount the Avaya Contact Center Select (ACCS) DVD on the VMware server.
- B. Verify that the Avaya Contact Center Select (ACCS) Software Appliance has been deployed
- C. Log into the vCenter or vSphere.
- D. Download the WebLM Software Appliance from PLDS-
Answer: A,C
NEW QUESTION 54
What is the function of the Data Synchronization process?
- A. It is used by the Avaya Contact Center Select (ACCS) system to push agent data to the IP Office.
- B. It Is used by the Avaya Contact Center Select (ACCS) system to pull agent data from the IP Office.
- C. t is used by IP Office to push agent data to the Avaya Contact Center Select (ACCS) system.
- D. It is used by IP Office to pull agent data from the Avaya Contact Center Select (ACCS) system.
Answer: B
NEW QUESTION 55
For which operation is the Outbound Mail Handler component of the Email Manager responsible?
- A. Applying the rules engine to determine what skillset to queue the contact to
- B. Saving email attachments to the appropriate folder
- C. Logging into the corporate email server and sending the auto-reply
- D. Retrieving email messages from the corporate email server
Answer: A
NEW QUESTION 56
What are the two locations where a historical report can be saved? (Choose two.)
- A. In a Group folder
- B. In the Public Report Templates folder
- C. In the Scheduled Events folder
- D. In the Private Report Templates folder
Answer: A,D
NEW QUESTION 57
Information in the Avaya Contact Center Select (ACCS) historical database Is summarized into interval, daily, weekly, and monthly summaries.
If the current time is 8:05 AM, when could the first interval report be created that would include current activity?
- A. Any time after 8:05 AM
- B. After midnight
- C. After 9:00 AM
- D. After 8:15 AM
Answer: C
NEW QUESTION 58
Where are the media files that provide music and recorded announcements to contact center applications stored?
- A. The Avaya Aura Media Server (AAMS) dedicated for Avaya Contact Center Select (ACCS)
- B. The Avaya Contact Center Select (ACCS) contact center system
- C. The IP Office voice mail system
- D. The Avaya Aura Media Server (AAMS) from Communication Manager (CM)
Answer: B
NEW QUESTION 59
Which statement about the Orchestration Designer Treatment block is true?
- A. It is used to offer the caller a selection prompt.
- B. It is used to play music to the caller.
- C. It is used to connect the caller to voice mail.
- D. It is used to play re-assurance messages to the caller.
Answer: C
NEW QUESTION 60
......
78950X Actual Questions Answers PDF 100% Cover Real Exam Questions: https://realpdf.pass4suresvce.com/78950X-pass4sure-vce-dumps.html