[Feb 08, 2022] Powerful PEGAPCBA84V1 PDF Dumps for PEGAPCBA84V1 Questions
Authentic PEGAPCBA84V1 Dumps - Free PDF Questions to Pass
NEW QUESTION 17
Which two situations require a data type? (Choose Two)
- A. A Date of account creation field is set to a default value of the current date.
- B. A Currency drop-down is populated with values from an external system of record.
- C. A Work preference picklist is populated with two values: Full time and Part time.
- D. Patient medical history is accessed from and written to an external system of record.
Answer: B,C
NEW QUESTION 18
A requirement for a hotel reservation case type states that as customers change their room selection, the total cost of the reservation updates accordingly.
How do you satisfy this requirement?
- A. Configure a field group list for all the room types.
- B. Configure a validate condition for the total cost field.
- C. Configure a calculation for the total cost held.
- D. Configure a when condition for the total cost field.
Answer: A
Explanation:
https://collaborate.pega.com/question/test-process-flow
NEW QUESTION 19
Customers check their membership status with a company loyalty program by entering their full name and member ID number. Once the membership status is returned, the customer either abandons the case or makes changes to their membership. If the member chooses to make changes, a case ID is assigned to the request.
Which two configurations, when applied in combination, achieve this behavior? (Choose Two)
- A. Add a Persist case step to the case life cycle.
- B. Add a decision shape to the process.
- C. Configure the case type to create temporary cases.
- D. Configure the stage to resolve the case.
Answer: A,B
NEW QUESTION 20
Consider the following user story:
As a customer, I want to be able to cancel an open service request at any time.
Select the configuration option that satisfies the user story.
- A. Add a stage-only action to each stage in the case workflow.
- B. Configure the Cancel button on the user views to resolve the case.
- C. Add a case wide action to the case workflow.
- D. Add an alternate stage to the case life cycle.
Answer: C
NEW QUESTION 21
An internal application currently grants 75 employees access to one of four roles: Admin, Author, User, and Manager. A new analyst who joins the company requires all the Author role access but only some of the reporting capabilities available to the Manager role.
How do you satisfy this security requirement?
- A. Add the analyst to the Manager role.
- B. Update the Author role to include the required analyst reports.
- C. Add the analyst to both the Author role and the Case Manager channel interface.
- D. Create a new Analyst role with the required access.
Answer: C
NEW QUESTION 22
Apartment tenants submit maintenance requests that specify their name, address, request type, and request description. The apartment management company often receives multiple requests from a single address about the same issue. The company wants to identify duplicate maintenance requests that are submitted less than 30 days apart.
Which three configurations, when applied in combination on the Search duplicate cases step, achieve this goal? (Choose Three)
- A. Configure the apartment address as a basic condition.
- B. Configure the tenant name as a basic condition.
- C. Configure the request type as a weighted condition.
- D. Configure the apartment address as a weighted condition.
- E. Configure a time period for the request date as a weighted condition.
Answer: B,C,D
NEW QUESTION 23
In an insurance claim application, you have the following requirement: All claims must be processed within 1 week. To meet this requirement you configure a service level. Where should the service level be configured?
- A. The case type
- B. The step
- C. The stage
- D. The process
Answer: D
NEW QUESTION 24
You need to send an email to customers who are approved for a mortgage. The system automatically sends a preliminary approval to customers by email.
How do you configure the case to achieve this behavior?
- A. Add a Send Email step to the case life cycle after the Approval step.
- B. Configure a Collect Information step with read-only information, and then route the step to the customer.
- C. Enable email notifications on the case type, and then add a Send Email step to the case life cycle after the Approval step.
- D. Enable email notifications on the case type.
Answer: D
NEW QUESTION 25
Which two of the following use cases do you implement by using one or more calculated fields? (Choose Two)
- A. An accountant wants to list the largest order for the last month, for each customer account.
- B. A project manager wants to estimate the cost of painting a banquet hall based on labor and materials required.
- C. A sales representative wants to quote the cost of an insurance policy based on selected coverage options.
- D. A certification manager wants to determine the number of exams conducted at each testing facility in the current quarter.
Answer: A,D
NEW QUESTION 26
In the first design sprint, during the initial workshop with an airline, you obtain several deliverables and outcomes. In the Answer area, identify the output type for each deliverable or outcome.
Answer:
Explanation:
NEW QUESTION 27
A requirement states: When a customer applies for a credit card, a credit check must be completed in order for the credit card to be approved.
Select the case type relationship that satisfies the requirement.
- A. Make credit check a child case of credit card request.
- B. Make credit check a spin-off case of credit card request.
- C. Make credit card request a child case of credit check.
- D. Make both loan request and credit check top cases.
Answer: A
NEW QUESTION 28
Which configuration informs a user by email when an assignment is added to the user's worklist?
- A. Add a Send Email step to the process after the assignment to notify the assigned user.
- B. Configure a service level to send a notification to the assigned user.
- C. Add a Send Notification step to the process after the assignment to notify the assigned user.
- D. Configure the case type to send assignment notifications to assigned users.
Answer: D
NEW QUESTION 29
How do you adjust the urgency value of an aging assignment to increase the likelihood that the assignment is completed before the deadline?
- A. Adjust the default assignment urgency value.
- B. Apply an urgency value to the goal interval.
- C. Add an escalation action to the goal interval.
- D. Apply an urgency value to the deadline interval.
Answer: D
NEW QUESTION 30
Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?
- A. Add an Item Retention alternate stage and define a process for retention of item.
- B. Add a condition to skip the Item Return stage when a return is not necessary.
- C. Add a decision in the Item Return process to change the stage when a return is not necessary.
- D. Replace the Wait step in the Item Return stage with a Change Stage step.
Answer: B
NEW QUESTION 31
You are defining a view for a loan application. If the loan applicant indicates that there is an existing open account, the Date account opened must be before the current date.
How do you configure the case type to verify that the value of Date account opened is in the past?
- A. Use a when condition.
- B. Use a pick list control.
- C. Use a calendar control.
- D. Use a validation condition.
Answer: D
NEW QUESTION 32
Select each description on the left and drag it to the correct field type on the right.
Answer:
Explanation:
NEW QUESTION 33
User A should have application permissions that are identical to User B's permissions. Unlike User B, User A lacks access to the My Cases page.
How do you grant access to the My Cases page for User A?
- A. Add the My Cases page to the User A role.
- B. Add the My Cases page to the User A profile.
- C. Update User A to the same role as User B.
- D. Update the User A account to access the same portal as User
Answer: C
NEW QUESTION 34
A pre-approval mortgage case type collects applicant information and real estate property details. Which field type stores and displays an applicant's mortgage loan amount correctly?
- A. Currency
- B. Picklist
- C. Decimal
- D. Integer
Answer: A
NEW QUESTION 35
A bank wants to allow customers to deposit checks through their mobile phones. The check amount, bank routing number, and payer account number are scanned and sent to a check clearinghouse for processing.
Select each description on the left and drag it to the appropriate Three Pillars element on the right.
Answer:
Explanation:
NEW QUESTION 36
When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process.
What task do you perform to implement this requirement?
- A. In the Employment Information process validate card type for continued processing.
- B. In the Employment Information process add a card type true/false field to a user view.
- C. In the Employment Information process add an Approve/Reject step to test the card type.
- D. In the Employment Information process add a custom condition to test the card type.
Answer: B
NEW QUESTION 37
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