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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach. The company is introducing a new data plan.
Which two channels can the company use to present the new data plan to a customer? (Choose Two)

A) Chatbot
B) Television
C) Retail store
D) Billboard

2. In a Decisioning Strategy, which decision component is required to enable access to the Customer properties like age, income, etc.?

A) Data Import
B) Set Property
C) Proposition Data
D) None, properties are available

3. U+ Bank's marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want to show offers on a customer's account page if the customer has already received three home loan offers in the last two weeks.
What do you need to define to implement the business requirement?

A) Volume constraints
B) Suppression policy
C) Customer contact limits
D) Applicability rules

4. To which types of decisions can Pega Customer Decision Hub be applied?

A) Determining how to retain a customer
B) Determining the cause of a customer's problem
C) Determining how to optimize the product portfolio to increase market share
D) Determining why response rates for a campaign in one region are below average

5. To reference a customer property in a strategy, you need to prefix the property name with the keyword______________.

A) "Customer."
B) No prefix. Use directly the property name.
C) '' .''
D) "Data."

Solutions: