Avaya 3000-2 Exam : ACSS Small and Medium Enterprise (SME) Communications

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Avaya 3000-2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. A customer purchasing an IP500v2 with VoiceMail Pro requires that their sales force have the ability to check their voicemail from both Outlook as well as a secondary email address to ensure they will not miss any messages while on the road making sales calls. Which two IP Office licenses will accomplish this? (Choose two.)

A) Power User
B) Teleworker
C) Voicemail to Email
D) Mobile User
E) Email Integration Services

2. After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS phone. What will resolve the problem?

A) The 5420 DS is no longer supported.
B) The CCR lost connection to IP Office; just wait until the LED on the CCR status turns green again and the phone will start to work.
C) The 5420 DS is corrupted and must be replaced.
D) If IP Office does not restart correctly; power-off and power-on IP Office and the problem will be corrected.
E) Start the IP Office Manager application.

3. Which three are required to get UMS working on a client PC? (Choose three.)

A) UMS Client application installed on the user's PC
B) MAPI Profile installed and configured on the VoiceMail Pro server
C) VoiceMail Pro installed with the UMS option loaded on a server
D) a compatible Internet browser
E) UMS Web Service is enabled on the User Profile in the configuration

4. The Customer Call Reporter (CCR) server IP address is 192.168.42.100. After installing CCR and creating a Supervisor, what is the correct link for a remote CCR Agent to login?

A) http://localhost/CCRWebAgent
B) http://192.168.42.100:8888
C) http://192.168.42.100:8080/inyama/inyama.html
D) http://192.168.42.100/CCRWebClient
E) https://localhost/CCRWebAgent

5. A client has an office with 40 real estate agents sharing twenty 9600 series IP phones. A 20channel SIP trunk on a dedicated 2 MB connection will be used. The LAN has a 5 MB VLAN with QoS to support the VoIP traffic. The client wishes for the highest voice quality while limiting Voice Compression Module (VCM) resources used. Which codecs should be used for the SIP trunk and IP phones to meet the client requirements?

A) G.711 for the SIP trunk and G.729(a) for the IP phones
B) G.729(a) for the SIP trunk and G.729(a) for the IP phones
C) G.711 for the SIP trunk and G.711 for the IP phones
D) G.729(a) for the SIP trunk and G.711 for the IP phones

Solutions: