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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Design for Security | 19% | - Request the appropriate scopes for your app's use case. - Request the appropriate tokens for your app's use case. - Identify the steps you could take to make your app communicate securely in Slack. - Design for security. - Implement the OAuth installation flow. - Store and retrieve data and tokens safely. |
| Topic 2: Tools | 5% | - Recommend when to use the Bolt development framework to build Slack apps. - Recommend when to use sample code and external resources. - Explain the purpose and value of Block Kit Builder. - List some use cases for Slack Developer Tools (SDT). |
| Topic 3: Core Development (Workflows, Modals, Interactivity) | 48% | - Integrate Salesforce data with Slack applications. - Build and deploy workflows using Workflow Builder and the Slack CLI. - Handle interactive payloads and events effectively. - Develop interactive components such as modals and home tabs. |
| Topic 4: Apps in the Slack Platform | 7% | - Recommend how to automate and enhance operations on a Slack workspace. - Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases. - Identify when to set up a team to collaborate on a Slack app. |
| Topic 5: Design for Scale | 9% | - Design your app to match the unique platform architecture, features, and roles of Enterprise Grid. - Describe the characteristics of an Enterprise Grid Sandbox. - Recommend when to add support for channels that are shared externally with Slack Connect. |
| Topic 6: APIs for Managing Your Slack | 12% | - Monitor workspace events with the Audit Logs API. - Recommend when to use an Admin API to automate a Slack workspace or org administration. - Use the SCIM API to manage Slack users and user groups. - Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration. - Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery. |
Salesforce Certified Slack Developer Sample Questions:
1. You are updating an older Slack app and notice that it uses the term "channels" in its API calls.
In the context of Slack's updated terminology, what is the equivalent modern term that should be used in the current version of the API?
A) Direct Messages
B) Conversations
C) Teams
D) Groups
2. In which scenario should a developer consider sharing their Slack app with other workspaces?
A) If the app is designed to be a universal tool for tasks such as scheduling, project management, or team communication
B) When the app contains proprietary information specific to one company's internal operations
C) When the app is developed to comply with the specific regulatory requirements of a particular industry sector
D) For an app that integrates deeply with the organization-specific internal databases and systems
3. Your organization plans to develop a Slack app to automate routine HR inquiries. The app will use a chatbot interface and requires integration with existing HR software. When is it most appropriate to form a collaborative team for this project?
A) After the chatbot interface has been developed
B) As soon as the project is conceptualized
C) Only during the integration phase with the HR software
D) When the app is ready for user testing
4. Your company's customer support team uses Slack for internal communications. They receive frequent updates on customer issues via email, which they then discuss in Slack.
What is the most effective way to automate this process?
A) Manually forward emails to a designated Slack channel
B) Set up an RSS feed to notify the channel of new emails
C) Use Slack's email integration to create a channel for each customer
D) Develop a Slack bot that forwards emails to a specific channel
5. When is it most appropriate to use the Bolt development framework for building a Slack app?
A) When you need to develop a highly customized Slack client from scratch without relying on any pre-built functionalities
B) When the app development requires no interaction with Slack's Web API or Events API
C) For creating low-level protocols and communication layers that require detailed, manual handling of Slack API calls
D) When you are building an app that requires quick and efficient development, leveraging pre-built abstractions and middleware for common Slack features
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: D |
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