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Nokia SDM_2002001050 Exam : SDM Certification - NI

SDM_2002001050 actual test
  • Exam Code: SDM_2002001050
  • Exam Name: SDM Certification - NI
  • Updated: Aug 20, 2026
  • Q & A: 160 Questions and Answers
  • PDF Demo
  • PC Test Engine
  • Online Test Engine
  • Total Price: $59.99  

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Nokia SDM_2002001050 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Service Design & Planning25%- SLA, KPI & Service Catalog
- Customer Requirements & Expectations
- Risk Assessment & Dependency Management
Topic 2: SDM Concepts & Framework25%- ITIL/COBIT Alignment
- Nokia SDM Model & Principles
- Service Delivery Lifecycle
Topic 3: Continuous Improvement20%- Performance Analysis
- Customer Satisfaction & Service Reviews
- Optimization & Improvement Initiatives
Topic 4: Service Operations & Governance30%- Escalation & Stakeholder Communication
- Incident, Problem & Change Management
- Service Monitoring & Reporting

Nokia SDM Certification - NI Sample Questions:

1. What are examples of key components to the development of a Site Process?

A) Change Management process and Communication Plan.
B) Master Schedule, WBS and Rollout Plan.
C) Milestone List, Share of Responsibilities and Invoicing Triggers.
D) Work Packages, WBS and Invoicing Triggers.


2. Project team received from the Sales Team the Risk Log at Handover, which is the base for the planned contingency reserves. During project execution a new relevant risk is identified. What is the best way to manage it?

A) Evaluate the impact and probability and, if needed, make a revision of the contingency reserves in the Cost Baseline, of the EAC and communicate to the relevant stakeholders.
B) Communicate to the CT Head in the next Project Review Meeting about the new risk that has been identified.
C) If the new risk is not part of the current Risk Log, than it must be part of a Change Management process and not be included in the contingency reserves.
D) Define the response plan for the new Risk and apply it.


3. A project manager wants to transmit a complex message to several subordinates. What is the best medium by which the manager can get his message across?

A) All of the above together.
B) Oral.
C) Non-verbal (body language).
D) Written.


4. What is the formula of the "value of risk" in the quantitative risk analysis?

A) = (The impact of risk in EUR) * (the probability of occurrence in %)
B) = (The cost of risk mitigation in EUR) * (the probability of occurrence in %)
C) = (The risk contingency budget in EUR) / (the probability of occurrence in %)
D) = (The cost of transferring the risk in EUR) / (the probability of occurrence in %)


5. A Quality Plan must be developed...

A) ... during Project Planning as part of the Project Management Plan.
B) ...in complex Projects when NSN needs to work with different service providers.
C) ... when the project is a Turn Key project.
D) ... when performance of subcontractors is affecting the Acceptance.


Solutions:

Question # 1
Answer: C
Question # 2
Answer: A
Question # 3
Answer: A
Question # 4
Answer: A
Question # 5
Answer: A

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