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Salesforce Certified Platform Strategy Designer Sample Questions:

1. A strategy designer is working with a group of developers who have yet to buy into the team design process.
What should the strategy designer to do to engage them more?

A) Facilitate a workshop on ideating and sketching with the core team members.
B) Conduct interviews with developers to gather insights on process approaches.
C) Invite the developers to lead the conversation for synthesis and persona development.

2. A cross-disciplinary team at Cloud Kicks has to synthesize top customer quotes and insights from research and turn them into design opportunities.
Which question should the team use to prioritize insights?

A) What will bring in the most revenue?
B) Is our technology capable of supporting this need?
C) How will this improve the customer experience?

3. A strategy designer is presenting their new service vision to an executive audience What should the designer include in the executive summary to meet the audience needs?

A) A detailed report of the data that informed the new vision
B) The different options explored in the process of designing this vision
C) A plan description including who needs to act and what they need to do

4. Cloud Kicks would like to use a business model canvas to evaluate the desirability, viability, and feasibility of a new service and identify a business model that will justify pursuing the idea.
Which part of the business model canvas represents desirability?

A) Key activities
B) Customer segments
C) Value proposition

5. The design team at Cloud Kicks is in the early stages of exploring an idea for a wearable device to track customers activity during workouts.
They employ footwear designers and manufacturing experts, but they lack an engineer experienced in consumer hardware, What should the strategy designer do to determine whether or not to pursue this product idea?

A) Conduct an expert interview in consumer device engineering.
B) Hire an engineer with experience in consumer devices.
C) Perform secondary research on common hardware issues.

Solutions: