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Microsoft MS-720 is an excellent certification for anyone looking to get started in the world of voice engineering. If you are not a professional voice engineer but are interested in learning more about the industry, this can be a great way to get your foot in the door. The main audience for Microsoft MS-720 is VOIP professionals that have never held any VOIP certifications before. The test is designed to assess basic knowledge of VOIP technology and protocols, including SIP, H.323, and MGCP. If you are already working as a voice engineer or are considering getting into voice engineering as a career, the entry-level nature of this certification might not be challenging enough for you. MS-720 Dumps is designed for people who are just beginning their journey into the VOIP world. If you want to really show off your knowledge of VOIP technology, then you might need to look at other certifications such as Cisco's CVP program or Avaya's Voice Certification Program (VCAP).
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-720
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Exam MS-720: Microsoft Teams Voice Engineer
Candidates for this exam are Microsoft Teams voice engineers that plan, design, configure, maintain, and troubleshoot integrated communications solutions at an organization. They must be able to translate business requirements into technical architecture and designs for communication solutions.
Candidates are familiar with telecommunication technologies and have experience with Microsoft Teams, Microsoft 365, and PowerShell. They must be able to deploy and configure Microsoft Teams Phone with PSTN connectivity through Direct Routing, Operator Connect, and Microsoft Teams Calling Plans. Candidates also manage devices certified for Microsoft Teams, audio/video conferencing, and voice migration.
Candidates collaborate with telephony providers and third-party vendors to enable advanced voice features in Microsoft Teams. They also work with administrators for other workloads, including networking, identity, licensing, security, and compliance.
The English language version of this exam was updated on May 4, 2022. Please download the study guide in the “Tip” box to see the current skills measured.
Passing score: 700. Learn more about exam scores.
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Part of the requirements for: Microsoft 365 Certified: Teams Voice Engineer Expert
Why Use Microsoft Teams Voice Engineer study materials to help you to pass the exam?
The Microsoft Teams Voice Engineer Certification is a credential that proves your ability to work on high-quality voice solutions for customers. To earn this certification, you'll need to use the Microsoft Teams Voice Enablement Kit and other learning resources. Being a Microsoft Teams Voice Engineer will help you become a more valuable member of your organization. You'll be able to: Work with technical teams during the design and planning phases of projects Deploy, configure, and support real-time communications solutions based on Microsoft Teams This isn't an entry-level certification. A guarantee of MS-720 Dumps is the best resource to get a good understanding of Microsoft Teams Voice Engineer Certification. If you're new to the field of communications, we recommend that you learn about basic telephony concepts before using this certification path to build skills in more complex scenarios.
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Microsoft MS-720 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Plan and configure Teams clients and devices | 5-10 | - Plan and configure Teams Rooms - Plan and configure Teams Phones and displays |
| Topic 2: Optimize network performance | 5-10 | - Design network infrastructure - Implement network topology |
| Topic 3: Monitor and troubleshoot Microsoft Teams Phone | 15-20 | - Troubleshoot call failure and quality - Monitor Teams Phone and SBC health - Troubleshoot Direct Routing connectivity - Monitor and troubleshoot clients and devices |
| Topic 4: Plan and configure Microsoft Teams Phone | 25-30 | - Plan and design PSTN solutions - Configure phone policies - Design emergency calling - Configure auto attendants and call queues - Manage phone numbers and operator connect - Configure audio conferencing |
| Topic 5: Plan and configure Direct Routing | 15-20 | - Extend Direct Routing infrastructure - Implement SIP trunking with Direct Routing - Design Direct Routing call flows - Deploy and maintain Survivable Branch Appliance (SBA) |
| Topic 6: Configure and manage Teams Phone for voice users | 15-20 | - Migrate voice users - Enable users for Teams Phone - Enable per-user calling features - Enable users for Direct Routing |



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