Salesforce AP-207 Exam : Energy and Utilities Cloud Accredited Professional

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Salesforce AP-207 Exam Syllabus Topics:

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. An energy company runs utility-specific processes in the backend customer information system (CIS) and billing systems with minimal visibility to service agents. The company embarks on a multi-year digital transformation initiative to provide a Customer 360 view to its service agents.
What two licenses should be recommended and mapped in the future state architecture to align with the business vision?

A) Service Cloud
B) Energy and utility Base
C) Contract Lifecycle Management (CLM)
D) Configure Prince Quote (CPQ)

2. An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self-Serve Portal.
What three things are needed to meet the requirement?

A) Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data
B) Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures
C) Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.
D) Develop or configure integration between Energy and Utilities Cloud and the energy company's customer information system to get the monthly usage information
E) Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.

3. How is the Energy and Utilities Cloud solution installed on an org?

A) The functionality is unlocked based on the license types assigned to the org
B) Its included as part of core and will be deployed when licenses are purchased
C) A specialized org that Salesforce creates with the solution installed is required
D) Its installed as a managed package and unmanaged components

4. An energy company uses Salesforce Energy and Utilities Cloud to generate quotes and orders. Two custom fields on quotes get populated during the quote capture process These two fields need to be populated when the quote gets converted to an order.
How can a consultant achieve this without custom code?

A) Adding fields in CPQ configuration
B) Adding fields in Checkout method
C) Using Field Mapper
D) Creating Apex trigger

5. An energy company has implemented Energy and Utilities Cloud in its call center, and they're now considering extending Salesforce for their customer self-service portal.
What value would the Energy and Utilities Cloud Communities license provide compared to standard Salesforce Communities?

A) Energy and Utilities Cloud includes a self-service portal built on communities that cannot be further modified to make
B) Energy and utilities Cloud extends the data model, user interfaces, integrations, and processes used in the call center to the self-service communities' website
C) Energy and Utilities Cloud provides the same data model and tools as the call center to build the self-service portal, but the components used in the call center cannot be reused
D) Energy and utilities Cloud for Communities comes with a set of customizations that would otherwise have to be created through Apex

Solutions: