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Cisco 642-263 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Feature Configuration | 20% | - Call Handlers and Interviews - Networking and VPIM - Notification and Access Options - Voice Messaging and Unified Messaging |
| System Configuration | 25% | - Dial Plan and Call Management - Network and Telephony Integration - Security and Access Control - User and Account Provisioning |
| Cisco Unity Connection Overview and Architecture | 20% | - Architecture and Components - Deployment Models - Licensing and Capacity Planning |
| Installation and Upgrades | 20% | - Migration and Upgrade Procedures - Installation Process - Server Requirements and Virtualization |
| Maintenance and Troubleshooting | 15% | - Troubleshooting Common Issues - Monitoring and Reporting - Backup and Restore |
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